Ombudsman Program
A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1-800-252-2412.
For more information from the Office of the Long-Term Care Ombudsman program in Texas, follow this link: Office of the Long-Term Care Ombudsman
House Bill 3961 (87th Legislature, Regular Session, 2021)
